Return Prime: Order Return

Order return & exchange, Gift card refund, Send return labels

Free plan available. Additional charges may apply.


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    97% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars
81 - 90 of 189 reviews

Kurti Plus Size

A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.

Breathe Naturals Deodorant

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

Unniyarcha Jewellery

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.

Barkhat Ritual Perfumerie

Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.

Japparel Inc.

This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.


We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution


We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother.

Boxford Comma

This app is great and so easy to use! Set-up was quick and painless and when there was one thing I was unable to do on my own, the team was very responsive with help


Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.


We have started using this recently and so far it has been good. The support from Return Prime team has been very prompt and we hope their solution keeps improving as time goes by.

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