Return Prime: Order Return

Order returns, exchange, return label & store credit refunds.

  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars
91 - 100 of 209 reviews


One of the best apps I have found over the App store. Our returns process has become so seamless. No more manual efforts now. A must-have app for Store owners. And if that is not enough, their support is on point. Much Recommended.

just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.


This is one of the best apps to manage the returns on Shopify app store. The appsdart team is most helpful and responsive. Must have for every store.

We are in trial period right now, but the app is marvelous!
The support team is extremely helpful and they really have our sicere gratitude forever!
How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do...
The app works smooth and the suppor team is the best I've ever seen.

Urban Space Home Furnishing

Support is prompt and good. Functions are good, but need to integrate few more things - multiple items to be exchanged/returned should be in 1 order and not in multiple orders, auto crediting of Store credits/discount code after deducting built in charge for returns. But overall has been good for us, saves lot of time in manual return / replacement order creation and tracking.


Amazing and quick customer service, Return Prime has helped us with several customizations which will ensure a smooth front-end and back-end experience.

The Low Grade Gamer

One of the easiest Apps I have ever used on Shopify that even integrates straight into your Customer Account dashboard. Absolutely love this app! A must-have for any business that handles Returns and Exchanges!


Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.

Bunny Bumm

Great support team and the app offers a lot of features.
I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.


Super easy to use and configure. We're new to it and hope it helps with not only returns but how people consider purchasing from us.

1 2 6 7 8 10 12 13 14 20 21
1 2 6 7 8 10 12 13 14 20 21