Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, highlighting its quick setup, custom strategies, and automation features that improve efficiency and customer service. They appreciate the seamless integration, support for high order volumes, COD refunds, return notifications, and flexible exchange options. The support team is praised for their responsive and effective assistance via live chat and video calls, enhancing the app's reliability and ease of use.
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great support
the app works perfectly as described and has been one of our best purchases on shopify
By far this is the best app. to manage return & exchange on your store!
The setup can be done so easily, and if you are not sure on some config or require help, the support team will assist on your concern right away. The app. also has an update from time to time in a good direction.
good app, easy to use, easy to set up for all sorts of exchange policies whether you organise shipping label or customer has to ship back its all covered. fast support. no complaints.
I had the pleasure of working with Adebayo, and I must say his support was exceptional! He was incredibly patient, detailed, and went above and beyond to assist me with my queries. His guidance made a complex process much easier to understand. Thank you, Adebayo, for your outstanding service! Highly recommend this support team!
Jusqu'à présent, je suis plutôt satisfaite. Le service client est très réactif et offre une aide complète et personnalisée à chacune de mes demandes. Equipe très serviable.
L'interface est agréable, et le rendu sur mon site est à la hauteur de mes attentes.
À voir par la suite, au fil de son utilisation.
Return Prime was one of the first apps I installed when I set up my store 2 years ago.
I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges.
This is a great product. Highly recommend.
Very helpful support team, they catered to my needs and were able to customise the app for me, I highly recommend :)
Its a great app
The customer support team at Returns Prime is exceptional! They are prompt, helpful, and ensure all queries are resolved efficiently