Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
Refine
-
By rating
They were very kind and helpful.
Answered all my questions and showed me a step by step process on his example store.
Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.
I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!
Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.
管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。
サポートの対応も迅速かつ丁寧で、安心して利用できます。
英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。
Amazing customer service! Always there to help and figure out any issues you have. Patiently solves and listens to all your problems.
This app has a lot of great features and seemed the best of all the ones I tested. However, the lack of a visual notification email editor is a very big miss. You're forced to write in raw HTML, pay extra for help creating templates, or create them yourself. My team just needed a simple way to make text changes on the fly without having to look at code.
Great support with setting up, thankyou Shubham. I am pleased to be able to offer my customers store credit (without needing a Shopify plus subscription, as you do with some of the other returns apps out there). Very satisfied with the App so far.
Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.
Customer service was spectacular. Could not have had a better experience with that. I am confident this app will save me a lot of time processing returns/exchanges.