Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, highlighting its quick setup, custom strategies, and automation features that improve efficiency and customer service. They appreciate the seamless integration, support for high order volumes, COD refunds, return notifications, and flexible exchange options. The support team is praised for their responsive and effective assistance via live chat and video calls, enhancing the app's reliability and ease of use.
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Extremely easy to use. and the team is really helpful incase we are facing an issue!
has made scheduling & managing returns super easy
Wonder from chat support is very responsive and assisted me with all my querries. Thumbs Up!
super réactif! service client très efficace qui répond en quelques minutes.
The customer support are really good and respond really quickly. Love it, love it :)
Been using the app for 6 months, and processed thousands of returns. Great service and speed with questions and always happy to help :)
Very Helpful
I recently started using Return Prime, and so far, it has been a smooth experience. The app is easy to navigate and does exactly what it promises. What stood out to me the most was their ultra-fast support—they responded quickly, helped me make a small design change, and implemented it in no time.
It’s great to see such responsive and helpful customer service. Looking forward to using the app more!
I highly recommend giving this app a spin if you are looking for a product return solution! It works great out of the box and has many integrations to choose from. We asked them to add an integration they didn't have listed and their team and ours were able to create a new one very quickly and it works amazingly well.
Their support team is probably their best kept secret. Any question or problem I had, they were more than willing to help me out and stay on top them. Their support team is probably the best team I have ever worked with by far, y'all rock!
5/5 app and team! =)
Really fast and helpful Customer Service.
10/10 recommend. The support is amazing and so is the app. Has made my life very easy.