Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.

January 24, 2024

great

Happy2U
Malaysia
About 2 months using the app
December 14, 2023

Great customer help

NodaBlue
Netherlands
4 months using the app
October 25, 2023

Easy to use and makes organising returns and exchanges super easy! Have only had 1 issue with the app as it wasn't loading but it was fixed within 30 minutes of talking on live chat. Great service and would recommend!

Granny Gear
United Kingdom
5 months using the app
Edited November 28, 2023

Greeva Mishra's support was instrumental in resolving my queries efficiently. The return tool's user interface is not only visually appealing but also impressively intuitive, streamlining the return creation process. Its thoughtful design and robust functionality make it a standout product. Kudos to Greeva and the development team for their outstanding support and a tool that truly enhances the user experience.

Rubans
India
3 months using the app
December 20, 2023

It was really good training session and guide in proper manner.
Really thanks to Greeva Mishra for support.

Sotbella
India
4 days using the app
November 14, 2023

Had a minor issue but support from Wonder who immediately helped me with engineering team to solve the issue. Great support and thanks to prompt response.

The Bloor
Canada
About 1 month using the app
February 7, 2024

Perfekte Lösung für unsere Prozesse! Auch bei Problemen oder Unklarheiten hilft der Support jederzeit und unterstützt. Wir freuen uns auf die weitere Zusammenarbeit! Definitiv verdiente 5 Sterne!

Herm. Sprenger USA
Germany
9 days using the app
September 27, 2023

Return Prime has been an absolute game-changer for my business in convenience and customer satisfaction with the "get paid back" feature.! This app streamlines the return and exchange process, making it effortless for our customers to navigate and ensuring seamless transactions. With its seamless user interface, quick processing, and hassle-free returns and exchanges, it's a must-have app for anyone who values convenience. A must-have for any merchant looking to enhance their return experience and build lasting customer relationships! Highly recommended!
Thanks to ... Greeva

Bizzar
United States
4 months using the app
August 28, 2023

I am not here to talk about the app, I am here to speak on their customer support.
Let you get stuck with any problem these guys will have a hand for you. They are excellent in customer support. They have saved my ship a lot of times when I was sinking. HATS OFF

Kidulan
India
7 months using the app
December 13, 2023

Best customer servies and quick response. Support person was really helpfull and quick to respond.

Steples
India
1 day using the app