Return Prime: Exchange &Refund , 602 reviews

great app. It met all our needs regarding return requests. Our customers can also use it without any problems.

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction.
Thank you so much.

I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer:
User-Friendly Interface (5/5):
The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries.
Customizable Rules (5/5):
The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs.
Seamless Integration (5/5): Hardly took us 15 mins to sort this part out.
Customer Support (5/5):
Speaking of support, the plugin's customer service is top-notch.

Great Potential with Exceptional Support

Return Prime App has been a valuable addition to our website, streamlining various tasks and improving efficiency. While there's room for improvement in some features, the dedicated sales and support team has been exceptional. They've tirelessly worked to find workarounds for our concerns, even when the tech front wasn't fully ready. Overall, we rate it 5 stars as of now However we anticipate further growth and enhancements with future updates.

Return Prime has helped us to make the return and exchange journey seamless for our brand. Their smart exchange feature is something every brand should explore. Bug less and top notch support. Highly recommended.

Very impressed with the app

Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.

The customer support executive was outstanding. His name is Mark, please give him a salary hike.

This app makes processing returns so much easier than what we were doing previously. The dashboard is clear and easy to use, and the onboarding process was done in a matter of minutes. I would recommend this app to anyone dealing with a large amount of returns on a regular basis. Thank you wonder woman!

Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features.

Top customer support and super nice!