Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It's a must-have app for anyone seeking quick solutions.
great app & amazing support team, helped with all my requests!
The help desk at Return prime is amazing and excellent, helped me with a critical issue which was pending for a long time, very quick response and resolution, appreciated
The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .
DIE BESTE RETOUREN SOFTWARE auch für DEUTSCHLAND!!! Das Programm hat nicht umsonst 5 Sterne.
Erst funktionierte die Anbindung von DHL Deutschland nicht und dachte schon aha, deshalb nur englische Bewertungen... ABER:
Ich wurde danach Zeuge eines so hervorragendenen Kundensupport wie ich ihn in den letzten 10 Jahren nicht mehr erlebt habe. Lösung durch hohes Engagement des Software Entwickler schnell gefunden. Funktioniert jetzt einwandfrei. Das macht mich zuversichtlich auch wenn mal wieder etwas hakt eine schnelle Problemlösung zu erreichen. Toller Funktionsumfang der vielleicht noch die eine oder andere Retoure abwenden kann.
I am not yet familiar with this application, so I will be checking various settings as I go along.
The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.
Love them! Honestly can't imagine running a store without them. Victor is the best!
They are so helpful and all work very well even they work for three days special to give me code to run something special in my store
they stay with me for 2 hours till they make sure that all work well
thanks guys
Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.
We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better.
Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app.