Reviews (746)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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I would like to say thanks for quickly help and my issue has been resolved.
The app itself is so easy to use and very customer friendly. The support I received when setting up was amazing too. Would definitely recommend.
Great Service
The Return Prime app exceeded my expectations with its seamless return process and user-friendly interface. What truly stood out was the brilliant customer service—prompt, attentive, and incredibly helpful. The support team went above and beyond to address my concerns, making the overall experience with Return Prime truly exceptional. I highly recommend this app for its efficiency and outstanding customer service via Greeva
Very responsive to me at 2am! Helped to solve y shipping issue.
Very useful app, on back end and also as front end. We use it for the exchange and it's really well done. Great support from the team
This app enables our customers for an easy and smooth return process. Looking forward.
This was the best help chat I have ever encountered!
I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended
"This app is a lifesaver! The Return Prime system is efficient and user-friendly. I can easily process return requests, keeping my customers happy. It has streamlined my customer service, and I couldn't be happier."