Reviews (746)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

Edited October 14, 2024

we've been with return prime for about a year and they have been great!

Parentgiving
United States
Over 1 year using the app
March 9, 2024

Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.

Chester Threads
United States
22 days using the app
December 3, 2023

100% wonderful support and help! Recommend this app to everyone!
Quck replies and perfect knowledge from the customer service person named Wonder.

Tellusify
United Kingdom
3 months using the app
May 7, 2024

Great help from support all day! Very patient with me

EM CLUB The Label
Australia
2 days using the app
December 3, 2023

Very helpful support. Customized everything how I wanted very fast.

Vugalli
Portugal
2 months using the app
November 29, 2023

Super helpful customer service/support!

Maguire Shoes
Canada
Over 1 year using the app
December 20, 2023

Exceptional service from Return Prime! Swift and hassle-free returns, coupled with a responsive and friendly team. Their efficiency and commitment to customer satisfaction have truly impressed me. A go-to for stress-free returns/Exchange—highly recommended!

Zink London
India
4 months using the app
April 17, 2024

the support was amazing i had fun too

home finds
Andorra
4 months using the app
January 2, 2024

The service provided was excellent, all my queries were resolved in a timely manner.

Denta Forma
Australia
About 2 months using the app
March 12, 2024

Very good support and service. Thanks buddy.

Etiquette Apparel
India
6 months using the app