Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, highlighting its quick setup, custom strategies, and automation features that improve efficiency and customer service. They appreciate the seamless integration, support for high order volumes, COD refunds, return notifications, and flexible exchange options. The support team is praised for their responsive and effective assistance via live chat and video calls, enhancing the app's reliability and ease of use.
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Best app
Great product and fantastic service. Always help me to fix issues very quickly when I'm stuck.
Super helpful customer support.
One of the best app, we are using so far for managing the returns and exchanges.
The customer service has been prompt and extremely helpful. I am very glad we have chosen this app! The functions at the basic label are also great. I was able to schedule a call to go through the entire platform, and they sat down with me and answered all my questions! If you need your hand held to set up your systems like I do, this is a fantastic app to use!
Their Support and interface is very good. I was using another product and they have very poor support. Return Prime is doing real good work
Good Support
Best customer support ever encountered with any application. They resolve your queries in minutes and also help in all the integration. Best app to handle your returns and exchanges, so many customisations are possible which are not available on any other apps.
very prompt service and clear communication
The app is very useful - it has made our returns much easier. The team is very helpful.