Reviews (792)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, highlighting its quick setup, custom strategies, and automation features that improve efficiency and customer service. They appreciate the seamless integration, support for high order volumes, COD refunds, return notifications, and flexible exchange options. The support team is praised for their responsive and effective assistance via live chat and video calls, enhancing the app's reliability and ease of use.

January 21, 2025

Best app

CAVA Athleisure Pvt Ltd
India
3 months using the app
January 16, 2025

Great product and fantastic service. Always help me to fix issues very quickly when I'm stuck.

Soho Poms
United Kingdom
3 months using the app
December 3, 2024

Super helpful customer support.

Forever Soles
Australia
Over 1 year using the app
February 18, 2025

One of the best app, we are using so far for managing the returns and exchanges.

Drapelet
India
About 1 month using the app
February 12, 2025

The customer service has been prompt and extremely helpful. I am very glad we have chosen this app! The functions at the basic label are also great. I was able to schedule a call to go through the entire platform, and they sat down with me and answered all my questions! If you need your hand held to set up your systems like I do, this is a fantastic app to use!

Ibu Movement
United States
About 1 month using the app
February 21, 2025

Their Support and interface is very good. I was using another product and they have very poor support. Return Prime is doing real good work

U&F
India
29 days using the app
December 13, 2024

Good Support

House of Mahnots
India
6 months using the app
January 8, 2025

Best customer support ever encountered with any application. They resolve your queries in minutes and also help in all the integration. Best app to handle your returns and exchanges, so many customisations are possible which are not available on any other apps.

Rioz
India
About 2 months using the app
December 16, 2024

very prompt service and clear communication

Salt & Wood
Australia
4 months using the app
December 9, 2024

The app is very useful - it has made our returns much easier. The team is very helpful.

Nestasia
India
6 months using the app