Reviews (745)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

September 12, 2024

We’ve been thoroughly impressed with Return Prime. The customer service has been outstanding, and setting up the platform was incredibly smooth. The numerous integrations make it a versatile tool, and the features like COD refunds and return notifications sent directly to customers are fantastic. We highly recommend it to anyone looking to streamline their returns process!

thejanki.com
India
4 months using the app
November 14, 2024

I contacted the team regarding an integration issue, and I am happy to report that it was resolved swiftly and promptly. The support provided was exemplary.

Indidha
India
4 months using the app
November 1, 2024

What a fantastic and easy way to manage return requests. Amazing app. Love it!

AJEH Jewellery
India
About 1 year using the app
October 1, 2024

I am using return prime since 6 months almost and there is zero complaint.

Excellent process...!!!!

Keep It Up...!!!!!

Medifeet
India
3 months using the app
September 13, 2024

I recently had the pleasure of using Return Prime, and I must say, the experience was nothing short of amazing. The actual service provided was top-notch. Not only did they deliver exactly what I needed, but they also went the extra mile to ensure everything was perfect.

FunkyBabaji
India
24 days using the app
November 15, 2024

Super helpful. The Return Prime team is always quick to assist. Definitely recommend!

eyrful
Canada
10 months using the app
October 10, 2024

The best best best onboarding experience. One chat and I am implemented!!! Thank you to Wonder, my rep

Verified Shungite
United States
About 1 year using the app
October 18, 2024

This return request app has been a game-changer. The support team is top-notch, always responsive and helpful. We’ve been able to create effective return incentives, which have greatly reduced return rates and boosted customer retention. Highly recommend!

Manuka
Türkiye
25 days using the app
September 19, 2024

Shubham was the best! Made everything so easy.. I'm very hard to teach i don't really get anything easily be he made it simple!

Aquatic Paradise Realm
United States
21 days using the app
November 5, 2024

Fast support and seamless integration, ideal for Indian brands. Cuts down on exchange and return times.

GRYAPE
India
About 2 months using the app