Reviews (745)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

August 12, 2024

We're a brand new customer using the app for our claims portal, and we've had a fantastic experience so far! The company has been incredibly accommodating, tailoring the app to work perfectly for our needs. Their response time is super quick, and everyone I've spoken to has been amazingly helpful.

Casartis Living
United States
5 months using the app
September 25, 2024

They answered incredibly quickly. All my problem is solved. Thank you for your support.

Stanley 1913 Türkiye
Türkiye
4 months using the app
October 9, 2024

Really good, uncomplicated app, but what makes this app super, and really to further suggest is the fabolous support! Really understandable, hand in hand support is really outstanding without any question for perfect customer experience. No robots, ai but real person with real helpful support. I can only say many thanks for Hyelladi Pindar for the top support!

FamilienFaden
Germany
5 days using the app
November 12, 2024

thanks for help me out all time

shriimant
India
3 months using the app
September 12, 2024

The support team is absolutely fantastic! They respond instantly and are extremely helpful in solving any issues. Thank you so much!

labelreyya
India
About 1 year using the app
September 17, 2024

I highly recommend any business required to manage return & exchange on your site. The support team will quickly respond and assist if you have any concerns. Also, the app setting can be easily understood, and the set up can be customized to suit your business!

Jelly Bunny TH
Thailand
5 days using the app
October 29, 2024

Shubham is amazing! He totally setup my Returnprime on my site without an issue. It took 20 minutes. The support at Returnprime is excellent. This service is worth every penny. I have tried other return services and they cost more and the service is worse. Not with Shubham at Returnprime. They are excellent. I highly recommend.

ADORNIA
United States
About 23 hours using the app
August 14, 2024

Great! Very user friendly and their customer service in incredibly helpful which makes the process much more streamlined and easier to get up and running, thank you Marie-claire for your help today!

PAPER
United Kingdom
27 days using the app
October 7, 2024

Great support and very helpful. The app is great, exactly what we were looking for.

Kolorky
Czechia
27 days using the app
October 15, 2024

The customer service team is amazing! They respond quickly and are always helpful.

PILGRIM
Canada
2 months using the app