Reviews (655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining return processes, particularly by converting returns into exchanges to maintain customer satisfaction and revenue. It is user-friendly with customizable features like processing reasons and email templates. The app integrates seamlessly with other systems and is praised for its smooth performance. The support team is responsive and effective in resolving issues, enhancing its value in e-commerce operations.
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Perfect app
Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.
I would like to say thanks for quickly help and my issue has been resolved.
This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app.
We are in trial period right now, but the app is marvelous!
The support team is extremely helpful and they really have our sicere gratitude forever!
How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do...
I REALLY TRULLY RECOMMEND THEM!
The app works smooth and the suppor team is the best I've ever seen.
I don't know what took me so long. Customer support is very attentive, pleasant, and helpful. Allowed me to customize the app exactly as I need for my customer base. Held my hand thru the process. Now I've simplified a process that used to take my time away.
I loved the app best app for order return and exchange request, Support team is really quick and supportive.
thankyou.
We contract the payment module, and we are delighted. Their technical assistance service is extremely fast and efficient, in less than 24 hours they had responded to all our requests. They are great, the best app to manage returns without a doubt. 100% Recommended
I amazed on how this app works, i just started to use it, and the main think I love is the Customer Service, I never had such a easy experience like now, these guys are quick and to the point, keep up with your great work.
This has been a great app, I wish we would have started using it earlier! Customer service has been very helpful with any questions I've had.