Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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This review is specially for the Tech Support Team who are just too good with their support and communication. Cheers to a Good Team!
Shubham's patience and knowledge to help get my store setup for returns has been incredible. We are launching a returns portal for the first time, and couldn't do it without Return Prime's help. I can't thank Shubham enough for his dedication to getting my store pointed in the right direction, looking forward to seeing the benefits!
I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.
Very good help & support one of the best I have gotten from a shopify app company. Anytime I asked for help or to get on a call they were always available . 5 plus stars.
Great and a well thought app. Have incorporated all the features required in a return module. Support team is super active too!
Great app, great pricing and support that are nice, helpfull and supportive!
As a startup I took a free plan to get started and I had some problems. I wrote on the chat, I got a quick answer and I spoke with an exceptional person "wonder" who did everything to solve my problem. Now everything is working properly. very professional support i really recommend.
I have researched all of the major returns apps and decided to go with Return Prime for our store. By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. There are some features I've requested that the Return Prime team responded they're currently working on building it out. Sounds like their development team has a great plan in place. The value we're going to get from this app is incredible!
Their team is so quick to respond to all of my questions. Really wonderful customer service! Their automatic Return Process has saved out soo much of my time :)
Je suis ravie d'avoir installer l'application. Le service client était au top, a vérifié l'intégralité de l'installation et était à l'écoute pour finaliser tout. Merci
Wonderful service and superb support system. I recommend this app for easy return and exchange policy. GREAT