Reviews (720)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, enhancing operational efficiency and customer satisfaction. It features a comprehensive set of tools, including simultaneous refunds for multiple items and immediate shipping label availability, even on the free plan. The intuitive interface simplifies the return process for both merchants and customers. Regular updates introduce valuable features like COD refunds and seamless integration with various platforms. Merchants also praise the app for its reliable performance and exceptional support, noting the responsiveness and effectiveness of the support team in resolving issues.

March 26, 2022

Very nice customer service. The app does it job so it's a 5 star review for me! I recommend it for y'all

SwansMadeForYou
Netherlands
8 months using the app
July 12, 2023

The best app and customer service!
Everything is automated and fully customizable. Reasonable price too!
Perfect for what we needed.

ZOE THE LABEL
United Arab Emirates
8 months using the app
May 31, 2023

Excellent returns app and the support was quick and wonderful!
Lots of inbuilt functions on the free plan

The Baby Mania
Australia
8 months using the app
March 9, 2023

Customer support is the best. They've been very helpful and actually very fast in finding a solution to our concerns/requests, they are very responsive considering our time zones. Highly recommended app! Straight forward and gets the job done!

Fine Lines Lingerie
Australia
8 months using the app
August 10, 2023

MADE FOR INDIAN E-COMMERCE TOO!
EASY TO INSTALL | QUICK SET UP GUIDE MAKES IT USER FRIENDLY | CUSTOMER SUPPORT IS GOOD.

EXCHANGE FEATURE IS THE BEST.

KEEP UP THE GOOD WORK!

WWW.SIXTEENSTREET.IN

Sixteen Street
India
8 months using the app
October 11, 2022

Fantasic customer service! Wonder was a huge help! I really appreciate there help, great app and addition to my store. I can't thank them enough for such a smooth transition and installation.

Cozy Crew Club
United Kingdom
7 months using the app
December 23, 2021

Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.

Urban Monkey® - Headwear, T-shirts, Sunglasses, Wallets, Face Masks, Caps. Skateboards
India
7 months using the app
January 18, 2023

Return Prime app helped us to automate the process. The support team quickly jumped over a Google meet call and helped us fix the issue we were facing. We recommend this app for all the merchants who are manually handling the return process.

Zaliokids
India
7 months using the app
Edited April 19, 2023

Absolute LEGEND @Shubham. Guided me through the whole process. Helped with bits not even related. If you need your hand held than this is the team for you. Also the app itself is easy to use. Set up was done for me. Thank you

Home Treasures
United Kingdom
7 months using the app
March 2, 2023

Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!

Wellbi
India
7 months using the app