Reviews (658)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining return processes, notably by converting returns into exchanges to enhance customer satisfaction and retain revenue. The interface is user-friendly with customizable features like processing reasons and email templates. Key functionalities such as call scheduling and automated return approvals are praised. The support team is noted for their responsiveness and effectiveness in resolving issues and accommodating design changes.
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I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!
This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.
Shubham's patience and knowledge to help get my store setup for returns has been incredible. We are launching a returns portal for the first time, and couldn't do it without Return Prime's help. I can't thank Shubham enough for his dedication to getting my store pointed in the right direction, looking forward to seeing the benefits!
At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.
The person helping me, Wonder, was so patient with their responses and really direct me to better understand the product. They even helped to reorganize a page and add a hyperlink without my prompting. I really appreciate this person going above and beyond with their service!
just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.
We just downloaded this app and already the customer support has been quick and amazing! They answered all my questions and made onboarding a breeze.
My representative Shubham was AWESOME! He went above and beyond what was asked of him regarding the app. He also assisted me with creating order exchanges and explained the automatic inventory stock.
just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....
Great customer service! Got our issues and questions addressed right away.