Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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I have installed this app in my stores and it did its work really well. Very easy to install & user-friendly dashboard. There is an option to upload multiple images but I would like to suggest that there should be an option for the customers to upload invoice images and product images separately and should be compulsory. Overall this app is perfect for returns and exchange requests. Happy with their service.
I just starting using the app to give my customers a better streamlined user experience when it came to returns and exchanges. The customer service that I have already received is unmatched and I continue to look forward to using this app
Good responce
Customer service is outstanding!! Couldn't be happier that I chose Return Prime for my customer returns!
Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.
Really helpful and fast, the tech support is impeccable, they resolve queries and issues in less than 5 mins .
Great onboarding experience. Support is awesome. Installed the app within few minutes & ready to go.
Superb Support! Love it. One of the best support I ever experienced.
Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.
Your on time resolution of any issue was ultimate and we are happy for your service kindly maintain your service like this Thank you