Reviews (658)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining return processes, notably by converting returns into exchanges to enhance customer satisfaction and retain revenue. The interface is user-friendly with customizable features like processing reasons and email templates. Key functionalities such as call scheduling and automated return approvals are praised. The support team is noted for their responsiveness and effectiveness in resolving issues and accommodating design changes.

February 7, 2024

Perfekte Lösung für unsere Prozesse! Auch bei Problemen oder Unklarheiten hilft der Support jederzeit und unterstützt. Wir freuen uns auf die weitere Zusammenarbeit! Definitiv verdiente 5 Sterne!

Herm. Sprenger USA
Germany
9 days using the app
Edited April 19, 2023

Absolute LEGEND @Shubham. Guided me through the whole process. Helped with bits not even related. If you need your hand held than this is the team for you. Also the app itself is easy to use. Set up was done for me. Thank you

Home Treasures
United Kingdom
8 days using the app
October 5, 2023

They were very kind and helpful.

Answered all my questions and showed me a step by step process on his example store.

Nemean Clothing
Australia
8 days using the app
August 11, 2021

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

Cézarie
Spain
8 days using the app
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

B L U X E B A E
United States
8 days using the app
December 20, 2022

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。
サポートの対応も迅速かつ丁寧で、安心して利用できます。
英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

[V12] オフィシャルサイト
Japan
7 days using the app
June 14, 2022

Great support with setting up, thankyou Shubham. I am pleased to be able to offer my customers store credit (without needing a Shopify plus subscription, as you do with some of the other returns apps out there). Very satisfied with the App so far.

First Base
Australia
7 days using the app
October 17, 2023

Amazing customer service! Always there to help and figure out any issues you have. Patiently solves and listens to all your problems.

southofsatluj
Canada
7 days using the app
February 7, 2023

Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.

Victory Range Hoods
Canada
7 days using the app
October 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

tint. Smartes Licht
Germany
7 days using the app