Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

May 2, 2024

ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It's a must-have app for anyone seeking quick solutions.

BABLOU
India
5 days using the app
November 24, 2021

One of the best apps I have found over the App store. Our returns process has become so seamless. No more manual efforts now. A must-have app for Store owners. And if that is not enough, their support is on point. Much Recommended.

Neels
India
4 months using the app
September 7, 2023

Return Prime has completely revolutionized the way I manage product returns in my online store. It's an absolute game-changer!

THANK YOU - GREEVA MISHRA

Brielle.online
India
4 months using the app
Edited October 14, 2021

The "Free" tag on the app was little confusing. But team "Appsdart" was very quick to reach out to me and explain there pricing plans. The App is good and does the job effectively. Only if it could have feature to add more details or images from buyer in existing return request ifself, would have been great. currently, if more details are needed from buyer about returns being processed there is no way to add to existing ticket.

Epaal India
India
4 months using the app
January 25, 2021

its a really good App, and even better is their Support. its pretty easy to use and made the whole process smooth.

it's our baby
India
4 months using the app
September 27, 2023

Return Prime has been an absolute game-changer for my business in convenience and customer satisfaction with the "get paid back" feature.! This app streamlines the return and exchange process, making it effortless for our customers to navigate and ensuring seamless transactions. With its seamless user interface, quick processing, and hassle-free returns and exchanges, it's a must-have app for anyone who values convenience. A must-have for any merchant looking to enhance their return experience and build lasting customer relationships! Highly recommended!
Thanks to ... Greeva

Bizzar
United States
4 months using the app
October 25, 2023

We've been using Return Prime for around 2 months, and it has already improved our post-purchase experience by A LOT. Their support team is stellar and always ready to help. Almost all our queries were resolved within 24 hours. Most importantly, the variety of integrations and the user-friendly platform make it worth every penny. Highly recommend it to any business seeking a smoother and hassle free post-purchase journey.

Quirksmith
India
3 months using the app
Edited February 20, 2023

We are satisfied with how the Return Prime Support Team assists us in our questions and concerns.

We are still new using the app but we are finding it very useful and hassle-free.

The settings are a bit tricky at first especially on how to set up the reasons for the return. Also had an issue with the return address but got an assistance right away from the support team!

Vastitch
United States
3 months using the app
July 27, 2023

Nice and Easy to use. Good Customer Support. Simple and easy to return for customer. One thins is good its give 10 return in free.

YONIQ
India
3 months using the app
August 11, 2023

I was helped by Wonder, what an amazing support. Shout out to you guys! I would highly recommend this app.

fashionivora.nl
Netherlands
3 months using the app