Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

Edited November 28, 2023

Greeva Mishra's support was instrumental in resolving my queries efficiently. The return tool's user interface is not only visually appealing but also impressively intuitive, streamlining the return creation process. Its thoughtful design and robust functionality make it a standout product. Kudos to Greeva and the development team for their outstanding support and a tool that truly enhances the user experience.

Rubans
India
3 months using the app
November 28, 2023

"This app is a lifesaver! The Return Prime system is efficient and user-friendly. I can easily process return requests, keeping my customers happy. It has streamlined my customer service, and I couldn't be happier."

curlrevive
India
3 months using the app
February 27, 2024

I had Wonder help me set up Return Prime and she did a great job and was very helpful. Great app

Redback Liftwear
Australia
About 2 months using the app
September 22, 2023

wonderful app with top customer service.

VintageEcoes
Italy
3 months using the app
March 16, 2023

I would recommend this application to anyone who need a flow that works very smooth...the support for this application is also amazing if you ever need any help..

Outrank
United States
3 months using the app
January 22, 2021

Amazing app. Easy to use app. Resolved our major issues and our returns process is so smooth now . The support from the team is excellent.

suta.in
India
3 months using the app
March 7, 2024

I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended

OVERRARE
Germany
About 2 months using the app
April 18, 2023

The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!

EDO Performance
United States
3 months using the app
December 3, 2023

100% wonderful support and help! Recommend this app to everyone!
Quck replies and perfect knowledge from the customer service person named Wonder.

Tellusify
United Kingdom
3 months using the app
November 23, 2022

Great support and very usable and user friendly app. Customer tech helped me with setup and gave me some recommendations to get things going.

YourFavoriteTShirts
United States
3 months using the app