Reviews (792)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, highlighting its quick setup, custom strategies, and automation features that improve efficiency and customer service. They appreciate the seamless integration, support for high order volumes, COD refunds, return notifications, and flexible exchange options. The support team is praised for their responsive and effective assistance via live chat and video calls, enhancing the app's reliability and ease of use.

December 3, 2024

Super helpful customer support.

Forever Soles
Australia
Over 1 year using the app
November 1, 2024

What a fantastic and easy way to manage return requests. Amazing app. Love it!

AJEH Jewellery
India
About 1 year using the app
October 21, 2024

I recently added Return Prime to my Shopify Store and had a few questions, which were quickly resolved via text chat. I appreciate the quick polite responses and look forward to implementing Return Prime in my business knowing that help is nearby if needed.

Magenta Muse
United States
3 months using the app
December 16, 2024

very prompt service and clear communication

Salt & Wood
Australia
4 months using the app
December 10, 2024

Very impressive features and support ! Would highly recommend Return Prime.

Uniform Craft
India
27 days using the app
November 18, 2024

Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations

EHH
United States
5 months using the app
January 17, 2025

Very Helpful

Enrico Eyewear
India
About 1 year using the app
December 12, 2024

Chatting with WONDER was so easy and quick. She has a lot of patience and always willing to help with a smile. Thank you so much for assisting me every time I need help.

AHVI BLU
United States
About 22 hours using the app
November 12, 2024

thanks for help me out all time

shriimant
India
4 months using the app
November 25, 2024

Wonder was able to solve my problem quickly. I like this app.. very easy to use.

RYAN AND REMI
United States
11 days using the app