Return Prime: Exchange &Refund , 605 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.
The service provided was excellent, all my queries were resolved in a timely manner.
very Supportive Staff. Explained Everything in details and helped about topics which are new for me or I was unaware.
Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.
They helped me solve technical issues! I barely had to lift a finger!
Helpful and quick
no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!
I am a complete beginner with Shopify and wanted to install this refund and return app but unfortunately I didn't know how to set it up ... (turns out it was really easy!). And I got so much support for setting everything up! The team is fantastic and helped me with everything I needed.
really great customer service, i am terrible with these apps made it really straight forward
the support was amazing i had fun too