Reviews (634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

April 19, 2024

Great & quickly responsive customer service.

Doerkind
United Arab Emirates
18 days using the app
May 28, 2024

The live chat team are amazing support anytime needed.

Anna Rose Apparel
United Kingdom
15 days using the app
March 28, 2024

He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.

Ibby and Puzz
United States
2 days using the app
April 19, 2024

Fantastic support. Super quick to get you up and running! Very much appreciated

Tauro Workwear
United Kingdom
2 days using the app
March 20, 2024

The Return Prime app went above and beyond my expectations. Its return and exchange process was seamless, and the user-friendly interface made integration and set-up effortless. What truly impressed me was the outstanding customer service. The support team was prompt, attentive, and incredibly helpful, going the extra mile to address all my concerns. To sum up, my experience with Return Prime was outstanding, and I enthusiastically recommend it for its efficiency and exceptional customer service. Best Shopify App I've used to date!!

Roving Mode
India
About 7 hours using the app
May 2, 2024

very Supportive Staff. Explained Everything in details and helped about topics which are new for me or I was unaware.

earthofab
India
About 3 hours using the app
April 20, 2024

really great customer service, i am terrible with these apps made it really straight forward

Salty Earth
United Kingdom
About 2 hours using the app
April 22, 2024

A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.

Paola Tienforti - Sito Ufficiale
Romania
About 4 hours using the app
March 11, 2024

no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!

L'EXUDE
United Arab Emirates
About 5 hours using the app
February 14, 2024

Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.

Altus Therapy
United Kingdom
3 days using the app