Reviews (634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.
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Great & quickly responsive customer service.
The live chat team are amazing support anytime needed.
He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.
Fantastic support. Super quick to get you up and running! Very much appreciated
The Return Prime app went above and beyond my expectations. Its return and exchange process was seamless, and the user-friendly interface made integration and set-up effortless. What truly impressed me was the outstanding customer service. The support team was prompt, attentive, and incredibly helpful, going the extra mile to address all my concerns. To sum up, my experience with Return Prime was outstanding, and I enthusiastically recommend it for its efficiency and exceptional customer service. Best Shopify App I've used to date!!
very Supportive Staff. Explained Everything in details and helped about topics which are new for me or I was unaware.
really great customer service, i am terrible with these apps made it really straight forward
A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.
no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!
Thank you Greeva, the process of going through the service was intuitive and the apps integrates very well.