Reviews (638)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

June 13, 2024

great app & amazing support team, helped with all my requests!

LEMONLUNAR
United Kingdom
2 days using the app
March 7, 2024

The feature and customer support of this app is very good. Organized and well help you solve your problem.

Cheap Mill
India
7 days using the app
February 27, 2024

I had Wonder help me set up Return Prime and she did a great job and was very helpful. Great app

Redback Liftwear
Australia
About 2 months using the app
April 22, 2024

I am a complete beginner with Shopify and wanted to install this refund and return app but unfortunately I didn't know how to set it up ... (turns out it was really easy!). And I got so much support for setting everything up! The team is fantastic and helped me with everything I needed.

Zeal&Co.
United Kingdom
About 2 hours using the app
March 12, 2024

Very good support and service. Thanks buddy.

Etiquette Apparel
India
6 months using the app
May 28, 2024

The live chat team are amazing support anytime needed.

Anna Rose Apparel
United Kingdom
15 days using the app
February 20, 2024

Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.

STR8 SPORTS, Inc.
United States
3 months using the app
April 19, 2024

Great & quickly responsive customer service.

Doerkind
United Arab Emirates
18 days using the app
February 21, 2024

The setup process was super easy and the chat support I received to make sure I had everything set up correctly was really great!

Lavender Blue Lane
United States
9 days using the app
March 1, 2024

the best return app we've found thus far

Parentgiving
United States
12 months using the app