Reviews (720)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, enhancing operational efficiency and customer satisfaction. It features a comprehensive set of tools, including simultaneous refunds for multiple items and immediate shipping label availability, even on the free plan. The intuitive interface simplifies the return process for both merchants and customers. Regular updates introduce valuable features like COD refunds and seamless integration with various platforms. Merchants also praise the app for its reliable performance and exceptional support, noting the responsiveness and effectiveness of the support team in resolving issues.

Edited April 1, 2022

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

L & M Kee, LLC
United States
2 months using the app
February 22, 2023

very nice service! wow it is automatic! i don’t have to do anything! it is very very helpful! it also guides! its does all the work!

SHEISIN
India
2 months using the app
August 26, 2022

A quality application, a quality teams.
I installed the application a few days ago, everything is perfect. Easy to use and configure.

zasharomania
Romania
2 months using the app
January 16, 2024

great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.

STYLACASE
United Kingdom
About 1 month using the app
November 10, 2021

Amazing and quick customer service, Return Prime has helped us with several customizations which will ensure a smooth front-end and back-end experience.

Linjer
Hong Kong SAR
About 2 months using the app
August 10, 2023

I am thoroughly impressed with the app developed by Appsdart Solutions Private Limited on the Shopify App Store. The experience has been nothing short of exceptional, both in terms of the app's functionality and the unparalleled developer support that comes with it.

casemic
India
About 2 months using the app
January 2, 2024

They helped me solve technical issues! I barely had to lift a finger!

highheelsformen
United States
About 1 month using the app
September 22, 2022

It's easier to manage returns with return prime, saves a lot of time. Five stars for the support team as well.

Offduty India
India
About 2 months using the app
April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Behemoth Webstore Worldwide
Poland
About 2 months using the app
March 28, 2024

He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.

Ibby and Puzz
United States
2 days using the app