Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

October 25, 2023

Sehr schneller, freundlicher und kompetender Support via Chatfunktion. Es wurde mir sofort weitergeholfen und ich konnte mein Anliegen so gut bearbeiten. Vielen Dank

Tara Style
Switzerland
2 months using the app
March 29, 2023

Getting the app set up took some time (an hour or so, as expected), but once ready the app would not automatically enable. I got on with live chat, and they were helping within minutes. Support was friendly and quick.

Kincaid's Is Music
United States
2 months using the app
February 8, 2023

The app is a very helpful app and very convenient to use. A great app with excellent features and even better customer support. For a small business, this app has the best combination of price, support and features and can scale with your business.

Crooked Howlet Designs
Australia
2 months using the app
November 30, 2021

Very happy with this app , ease to use 100% Recommended for every business. Everything working perfect.

Tomell London
United Kingdom
2 months using the app
June 15, 2022

Für Retouren Abwicklungen die beste App meiner Meinung nach. Ganz einfach zu verstehen aber am besten ist der Support. 5 Sterne!

Pfoten Store
Germany
2 months using the app
Edited August 4, 2021

Excellent app, love it. I tried multiple apps before but they were either complicated or lack basic functions. Return prime has the best pricing options and almost everyone features a store could ask for, Saketwe was very helpful to call me and set up my app in less the 15 minutes. BEST RETURN APP EVER

envyandfig
United States
2 months using the app
September 29, 2023

Good app to manage the returns & refunds. Customer support is awesome by Greeva.

EverBloom
India
2 months using the app
December 3, 2023

Very helpful support. Customized everything how I wanted very fast.

Vugalli
Portugal
2 months using the app
January 24, 2024

great

Happy2U
Malaysia
About 2 months using the app
July 26, 2023

Return Prime has been an absolute game-changer for my business in convenience and customer satisfaction with the "get paid back" feature.! This app streamlines the return and exchange process, making it effortless for our customers to navigate and ensuring seamless transactions. With its seamless user interface, quick processing, and hassle-free returns and exchanges, it's a must-have app for anyone who values convenience. A must-have for any merchant looking to enhance their return experience and build lasting customer relationships! Highly recommended!

ItsBen LifeStyle
India
2 months using the app