Reviews (636)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

February 1, 2023

Great app! Fairly easy to set up. Needed some help setting a few things up in the backend and the custumer support was super quick and very accomodating. The App seems to be working well so far. I am pleased. Would recommend.

Exquisite Styles Boutique
United States
11 days using the app
July 14, 2022

Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend

MAAREE
United Kingdom
10 days using the app
July 28, 2021

Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.

Modern&Home
United States
9 days using the app
March 9, 2023

Very helpful live chat experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Joshua Ellis
United Kingdom
9 days using the app
August 11, 2021

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

Cézarie
Spain
8 days using the app
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

B L U X E B A E
United States
8 days using the app
December 20, 2022

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。
サポートの対応も迅速かつ丁寧で、安心して利用できます。
英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

[V12] オフィシャルサイト
Japan
7 days using the app
June 14, 2022

Great support with setting up, thankyou Shubham. I am pleased to be able to offer my customers store credit (without needing a Shopify plus subscription, as you do with some of the other returns apps out there). Very satisfied with the App so far.

First Base
Australia
7 days using the app
October 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

tint. Smartes Licht
Germany
7 days using the app
October 31, 2022

I reached out to support to help integrate and they jumped in and knocked it out for me. So easy. Thanks.

Triplo
United States
6 days using the app