Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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They helped me solve technical issues! I barely had to lift a finger!
It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding.
Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product.
All the very best team Return Prime !
Easy set up, helpful customer service and a wonderful app!
Surely recommend this for all businesses who are thinking of offering returns
great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.
Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.
Nice Customer Service
Great help and commitment from the Return Prime team and would definitely recommend this app to anyone wishing to add an easy to set-up, simplistic return method to their store!
Jeg fikk mer enn forventet ,100 stjerner for en super kundeservice.
Jeg hadde bare et problem men fikk løst langt flere.
Really helpful and simple return product to use. Support team is really quick and supportive. All we need to do is
wonder helped me in everything related to the app and she even respond generously and more cunningly.... recommended For anyone.. beginner friendly and easy setup and great customer service