Reviews (636)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

August 15, 2022

Most useful Return app we have ever used. Highly recommended! It offers you a free plan over other apps, and customer support also cares about you. Thanks, guys.

LED Light Mirrors
United States
6 days using the app
September 13, 2022

Wonder Woman customer service is great! Helped us through all of our return testing. So far so good :)

metpure
United States
6 days using the app
December 15, 2022

Great app, easy to configure, the guides are very helpful and they even offered a 15 minute call to help you out. Great app would recommend

Maw Active
Australia
5 days using the app
January 23, 2023

The customer support team is very friendly, helpful, and responsive. I've tried a few different return apps and this one is the best one I've tried, for the price. The onboarding is succinct, and I like the super hero theme. 10/10, would definitely recommend this to anyone who's trying to free up their time and provide a good customer experience

Alexander D
United States
5 days using the app
February 13, 2023

10/10 really like the customer service they are very lovely and will help you even thought you are a starter

Trustlife
Malaysia
5 days using the app
May 3, 2022

I've been pretty impressed with the proactive customer service. After app installation, you are guided with super easy steps for set up. I started engaging with Wonder (their chatbot) and immediately was provided with proactive assistance and answers. They even set up the link to my return policy page just to make I was covered. Later on I received an email double checking if everything was good on my end. One of the reasons I installed this app is because of the uploading photo feature and have an easy exchange and return process. If you think you might be the type of person who needs hand holding, try installing the app and have a conversation with Wonder.

WILDRAX
United States
4 days using the app
July 29, 2022

Amazing customer support who helped to install the widget on my customer account page without any problems. Great design and provides my customers with a seamless returns process.

Frizz + Co™
Canada
3 days using the app
July 14, 2022

Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)

MAINPADEL
Italy
3 days using the app
April 7, 2023

Ota, From Nigeria is huge help any one stuck. She has amazing skills in helping and fixing things. She is very polite and answers quickly, and a special thing about her is she makes you forget that you are stuck. She is really fast at solving merchant's store issues. Great help by her, We really appreciate her help and feel relieved now.

HOOR
United States
3 days using the app
September 13, 2021

Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!

Ompputori
Finland
3 days using the app