Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

November 22, 2023

A very wonderful application. I received a service from Vander who helped me with everything.
Thank you all.

Clicksal - Shopping Online
Israel
About 1 month using the app
Edited August 4, 2021

Customer service, and especially Wonder, is so helpful and answers within a reasonable time frame. Super easy platform to understand too! :)

Names For Good
United States
About 1 month using the app
July 5, 2022

It has been about a month since we downloaded this app and are super pleased! Any question I have had has been addressed in a timely fashion by Wonder! The free option offers everything we need. Our website looks super clean and easy to navigate.

Laced Shoe Inc
United States
About 1 month using the app
May 23, 2023

Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.

spare-place
France
About 1 month using the app
March 29, 2024

The best customer service experience I have ever received. Easy to reach, human interaction, quick, very helpful. It is companies with this type of CS that puts a smile on my face. As a new user I had lots of questions, the staff were very patient with me and willing to work through the issue until the end!

Bare Strength Fitness
Australia
11 days using the app
July 19, 2023

ITS REALLY AWESOME SOFTWARE , IT IS VERY VERY EASY TO INSTALL AND MANAGE OUR ALL TYPES OF QUERY . I RECOMMENED TO ALL E COMMERCE OWNERS . THANKS RETRUN PRIME ....

ArniArts
India
About 1 month using the app
July 7, 2023

I love the functionality but more than that, their support is excellent. They have helped me quickly get up and running and assisted with solving both user & system issues. Thanks! I'm sure my customers will far prefer this solution than the previous solution I had installed.

Blushproof
South Africa
About 1 month using the app
May 1, 2023

Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.

Seola Jewelry
United Kingdom
About 1 month using the app
October 31, 2023

all is perfect thank you for the great help

Champsland
Egypt
About 1 month using the app
Edited February 12, 2024

I'm not savvy at all with regard to adding Apps and making sure they work and function properly. But I was blessed to have the opportunity to work with Greeva with Return Prime customer service. Greeva was able to assist me with setting up my account with ease. Basically, Greeva said, sit back and let me get you setup! This was one of the best customer service experiences that I ever experienced.

The Global Majority
United States
About 1 month using the app