Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

March 3, 2023

This app has been a game-changer for our store's refund system. With the Return-App, we were able to streamline our return process and make it incredibly easy for our customers to get their refunds quickly.

The app is also incredibly user-friendly. We were able to set it up in no time, and our staff found it easy to use. It's also highly customizable, so we were able to tailor it to our store's specific needs.

Overall, the Return-App has been an excellent addition to our store. It's made our refund system more efficient, and our customers are happy with the fast and easy service. If you're looking for a reliable and user-friendly refund app, I highly recommend the Return-App.

BearArsenalism
United States
About 1 month using the app
October 5, 2021

We were handling our returns/exchanges manually via email, then we found this app which is a game-changer for us. Return Prime's feature has streamlined our process of managing the returns/exchanges on our Shopify store. We highly recommend this app.

https://www.seersecrets.com/
India
About 1 month using the app
Edited August 28, 2023

Your guidance and support have meant a lot to us. We appreciate everything you've done to assist us and we look forward to working with you again in the future.

Duders
India
About 1 month using the app
February 7, 2023

Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.

Victory Range Hoods
Canada
About 1 month using the app
Edited December 28, 2021

Return Prime has been very helpful with my returns and exchanges. It saves me a lot of time from back and forth with 100 mails with the clients. The support team (Shubham) is excellent, they helped resolve my queries immediately.:)

iro-shops
India
About 1 month using the app
March 13, 2023

This is one of the amazing app for returns, the flow is very smooth, be it return options, payment refunds, exchange, everything is good and support system is also amazing. The best part is, it is most economical.

Yelloe
India
About 1 month using the app
August 30, 2021

The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!

MIRKADA Jewelry
Germany
About 1 month using the app
September 19, 2023

I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer:
User-Friendly Interface (5/5):
The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries.
Customizable Rules (5/5):
The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs.
Seamless Integration (5/5): Hardly took us 15 mins to sort this part out.
Customer Support (5/5):
Speaking of support, the plugin's customer service is top-notch.

Hermyne
India
About 1 month using the app
November 14, 2023

Had a minor issue but support from Wonder who immediately helped me with engineering team to solve the issue. Great support and thanks to prompt response.

The Bloor
Canada
About 1 month using the app
November 9, 2021

Great support team and the app offers a lot of features.
I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.

Bunny Bumm
United States
About 1 month using the app