Return Prime: Exchange &Refund , 619 reviews

I cannot speaking highly enough about this App, and the support team!
This was my third attempt with an Returns App after wasting hours with others that didn't meet my needs.

I use this app to make exchanges easier for our customers. With this app, customers can choose to exchange within all products, and not just for the product they purchased. The set up was easy, and the customer service reps respond quickly.

Wonderful customer support, and extensive customization options. Highly recommended. Suitable for all businesses.

I needed a simple solution for a growing store that doesn't get many return requests, yet I wanted a portal for the customer to go to that would reject any requests past X days. And this does the trick without adding costs to my operation. It integrated with the store easily, and allows me to customize my messages to the customer based on what they intend to do. I don't need to connect to a logistics solution as all I wanted was a place for them to request and I take it from there via email. This worked perfectly. Customer support on chat was available and very helpful with my questions.

Amazing app, the support was really quick with my request. This will definitely improve our customers return/exchange journey. Kudos to the wonder team!

Absolutely seamless integration into our site! We have a ton of apps that customize customer accounts and add specific features, and this app fit in perfectly with our design. We also had some color changes that they took care of immediately. Cannot recommend this app enough! There is a legitimate free version, where if your returns are low enough, you can use the app for free while you grow. Absolutely essential for any Shopify website. Puts the power back into your customers hands to automate the return process and keep your return email inbox empty! Thanks so much Return Prime!

Having the best time setting this app up! It was really important to me to pick a returns page that matched my business branding and this was it for me. I am a new user of this app but am a big fan already and super excited about it. As a new and small business we do not get a lot of return requests so having a company willing to allow us a free entry level returns option is huge. Scaling up the cost still looks fair as well. This app offers a one hundred percent functional returns page for your customer. Customer service is beyond patient and prompt when contacted. I am loving this app. You will too! Thank you!

Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

I just installed the app and customer support did an excellent job helping me get set up! My other app was having lots of configuration issues and this one so far seems to be working great!