Return Prime: Exchange &Refund , 619 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.
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This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.
It was a great experience on day one!!
Especially the WONDER their customer support.
It was a smooth experience from end to end.
They should allow multiple exchange/return requests from one order in one request.
I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!
Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.
Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!
very great and the customer service is very thoughtful and nice, glad i get the application and for my store
Best app for your shopify store!!
Best Customer service!!!!!
If you need return & exchange app this is the one!!!!
Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.
They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!
I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!