Reviews (655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining return processes, particularly by converting returns into exchanges to maintain customer satisfaction and revenue. It is user-friendly with customizable features like processing reasons and email templates. The app integrates seamlessly with other systems and is praised for its smooth performance. The support team is responsive and effective in resolving issues, enhancing its value in e-commerce operations.
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Fantastic App! Very easy to navigate. We needed a few things done and the customer service was A ++. Totally recommend using this App.
In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.
i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.
very great and the customer service is very thoughtful and nice, glad i get the application and for my store
Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.
The live chat team are amazing support anytime needed.
Best app for your shopify store!!
Best Customer service!!!!!
If you need return & exchange app this is the one!!!!
all is perfect thank you for the great help
My experience with Return Prime has been interesting. After a few months of use, here's my review:
The customer service is excellent, with prompt and friendly support from Wonder Woman and Shubham.
The platform itself is user-friendly and customizable for the customer-facing side.
Overall, I recommend considering Return Prime for your returns platform, especially due to its affordability compared to competitors.
Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.