Reviews (640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

September 28, 2021

I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!

shopgypsyweed1969
United States
About 2 hours using the app
June 24, 2022

Great, Support! I've never had such an experience with any tool before. Thank you soo much for quick response and help.

Ladiesse
United States
About 2 hours using the app
December 2, 2022

this app is great, very easy and simple to use and very cooperative support team. thank you for this great app

MAS VOGUE
Egypt
About 2 hours using the app
September 10, 2021

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

U-Hombre
Australia
About 2 hours using the app
Edited August 19, 2021

Saket Pandey and Shubham Maheshwari were great! Very helpful walking me through the set up process. Very excited about using this app on my website! Jen

Gardenias to Champagne
United States
About 2 hours using the app
December 16, 2022

It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.

Vixen & Fox
Australia
About 2 hours using the app
July 22, 2022

An amazing online chat rep worked with me to set everything up in mere minutes! Wow Wow!! Highly recommended!!

4-rth
United States
About 2 hours using the app
Edited March 25, 2023

I haven't used the app yet. I just added the app to my store and I needed assistance setting it up. The representative went through the provisions and set everything up for me. I look forward to using it. Thank you so much!

Lark McCall
United States
About 2 hours using the app
September 16, 2021

Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.

FRIEND of AUDREY
Australia
About 1 hour using the app
May 18, 2023

I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.

PROCLAIM
United States
About 1 hour using the app