Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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The support provided for this app is fantastic! Highly recommend! Thank you!!! Looking forward to using this with our customers and helping them have a great experience when using the return/exchange process.
I have been using this app for a month and it has really helped streamline my returns and exchanges. The entire returns process on my website has become seamless and makes the website extremely professional. Only one tiny quibble - I wish the app is updated to include exchanges with other SKUs of the same value too.
Hey, I was having issue in setup the app & This girl support was so quick. Response was & issue was resolve smoothly
Thank you
This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.
The link created on the customers account did not work properly. After having contacted support I expected to wait until the next working day to get a reply. Within 5 minutes 'Wonder' reached out and helped me solve the problem. Really appreciate the swiftness and secureness of the assistance and even got helped with some formatting/language issues. 5/5
customer support team was amazing and quick in applying the plugin. it seamless experience with support team.
We recently started to use Return Prime recently to help us offer a self-service returns portal/experience for our customers and to help us manage and keep good records of all returns. It is very easy to use, has excellent features and does what it promises. Very happy so far and strongly commend this app!
I was veryyy satisfied. the team was very involved and helpful. I definitely recommend. thank you so much
We contract the payment module, and we are delighted. Their technical assistance service is extremely fast and efficient, in less than 24 hours they had responded to all our requests. They are great, the best app to manage returns without a doubt. 100% Recommended
Believe me their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service. Fast and quick service. Appreciate it.