Reviews (638)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

November 25, 2021

Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!

Tiger Bee Boutique
Canada
About 3 hours using the app
May 10, 2023

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Hemp Gallery Australia Pty Ltd
Australia
About 3 hours using the app
May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Swift Microscopes (EU)
China
About 3 hours using the app
April 5, 2022

Best app for your shopify store!!
Best Customer service!!!!!
If you need return & exchange app this is the one!!!!

KNOWSTYLE
United States
About 2 hours using the app
Edited October 14, 2021

Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.

British D'sire
United Kingdom
About 2 hours using the app
April 28, 2023

They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!

Saachistyle.com
United States
About 2 hours using the app
September 28, 2021

I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!

shopgypsyweed1969
United States
About 2 hours using the app
June 24, 2022

Great, Support! I've never had such an experience with any tool before. Thank you soo much for quick response and help.

Ladiesse
United States
About 2 hours using the app
December 2, 2022

this app is great, very easy and simple to use and very cooperative support team. thank you for this great app

MAS VOGUE
Egypt
About 2 hours using the app
September 10, 2021

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

U-Hombre
Australia
About 2 hours using the app