Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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This has been a great app, I wish we would have started using it earlier! Customer service has been very helpful with any questions I've had.
I really like this return app! The set up is very easy but the customer service is also extremely helpful. They go above and beyond to help you get everything ready for easy returns. The user interfaces very simple on the merchant side as well as the customer side. They also set it up so that it matches your website so everything looks seamless. I'm really happy with Return Prime!
I have had a very positive experience so far with the customer service chat with Return Prime! It's been great!
Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.
We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution
Great app, has a lot of advanced features, if you need self-return option on your store, this is the way to go. And has really dedicated customer support, Wonder helped me with everything I needed. 5/5
Quick Explanation, Great Help. Very impressive app with many features that anyone dreams of. Highly recommend it.
Great customer support - the team is available for calls immediately even for first time brands and the installation process was a breeze. Helps make supply chain effective and easy
AMAZINGGGG CUSTOMER SERVICE!!!! QUICK AND PROMPT! 10/10. I HAD AN ISSUE WITH MY ACCOUNT AND THEY WENT IN AND FIXED IT. THEY DIDNT HAVE TO WALK ME THROUGH IT. I CANNOT RECCOMEND THIS APP ENOUGH.
IF YOUR LOOKING TO AUTOMATE RETURNS AND SAVE TIME, YOU NEED THIS APP! YOU WONT REGRET IT. THIS IS THE REAL DEAL.
Superb Support team. Loved the response and the way they handled the entire issue. They surely know how to make customers happy.