Reviews (711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient handling of returns and exchanges, noting its ability to process refunds for multiple items and provide immediate shipping labels. They appreciate the user-friendly interface, regular updates, and features like COD refunds and customizable notifications. The seamless integration with Shopify and straightforward setup are also highlighted. The support team is praised for being responsive and proactive, enhancing the user experience.
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I've been pretty impressed with the proactive customer service. After app installation, you are guided with super easy steps for set up. I started engaging with Wonder (their chatbot) and immediately was provided with proactive assistance and answers. They even set up the link to my return policy page just to make I was covered. Later on I received an email double checking if everything was good on my end. One of the reasons I installed this app is because of the uploading photo feature and have an easy exchange and return process. If you think you might be the type of person who needs hand holding, try installing the app and have a conversation with Wonder.
Amazing customer support who helped to install the widget on my customer account page without any problems. Great design and provides my customers with a seamless returns process.
Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)
Ota, From Nigeria is huge help any one stuck. She has amazing skills in helping and fixing things. She is very polite and answers quickly, and a special thing about her is she makes you forget that you are stuck. She is really fast at solving merchant's store issues. Great help by her, We really appreciate her help and feel relieved now.
The Return Prime App has definitely made my store more convenient. As team members Shubham & Greeva who frequently dealing with the issues regarding integration. However, this app has streamlined the entire process and made it remarkably hassle-free.
Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!
Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****
Quick and fast integration. Makes the entire process of returns and exchanges very convienient. Special thanks to the team for their Start up program.
The app has superb customer support, the team is very friendly, patient and knowledgeable.
I'd recommend to anyone.
EASY TO REACH A REP & SHE WAS SUPER ATTENTIVE TO ALL MY REQUESTS/ NEEDS. HER NAME WAS WONDER WOMAN...