Reviews (747)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

February 8, 2022

Just installed the app and happy it does so much more for the same price as our last returns app. The support was AWESOME! They were there on the live chat immediately and walked me through all the steps needed to get set up. I find the app incredibly user friendly and very easy to navigate. Thanks Return Prime!

Racechick
United States
11 days using the app
February 3, 2023

Très bonne application de gestion des retours ! D'autant plus que le support n'est pas mis de côté, rapide, agréable, efficace ! Je recommande fortement

WELMADE
France
11 days using the app
February 1, 2023

Great app! Fairly easy to set up. Needed some help setting a few things up in the backend and the custumer support was super quick and very accomodating. The App seems to be working well so far. I am pleased. Would recommend.

Exquisite Styles Boutique
United States
11 days using the app
October 31, 2023

Helpful and knowledgeable service. Very much appreciated

Freeze Drying Supplies
United States
9 days using the app
July 28, 2021

Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.

Modern&Home
United States
9 days using the app
October 5, 2023

They were very kind and helpful.

Answered all my questions and showed me a step by step process on his example store.

Nemean Clothing
Australia
8 days using the app
August 11, 2021

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

Cézarie
Spain
8 days using the app
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

B L U X E B A E
United States
8 days using the app
October 16, 2023

Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.

Humberto Fashion
India
7 days using the app
December 20, 2022

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。
サポートの対応も迅速かつ丁寧で、安心して利用できます。
英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

[V12] オフィシャルサイト
Japan
7 days using the app