Reviews (720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, enhancing operational efficiency and customer satisfaction. It features a comprehensive set of tools, including simultaneous refunds for multiple items and immediate shipping label availability, even on the free plan. The intuitive interface simplifies the return process for both merchants and customers. Regular updates introduce valuable features like COD refunds and seamless integration with various platforms. Merchants also praise the app for its reliable performance and exceptional support, noting the responsiveness and effectiveness of the support team in resolving issues.
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Great CS support while setting up the app! Still figuring it out but seems like it will meet all of our needs to streamline and help with our return/exchange process and giving our customers a better experience!
I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.
Having the best time setting this app up! It was really important to me to pick a returns page that matched my business branding and this was it for me. I am a new user of this app but am a big fan already and super excited about it. As a new and small business we do not get a lot of return requests so having a company willing to allow us a free entry level returns option is huge. Scaling up the cost still looks fair as well. This app offers a one hundred percent functional returns page for your customer. Customer service is beyond patient and prompt when contacted. I am loving this app. You will too! Thank you!
Support was super helpful, easy to navigate and use and support have worked with me almost all day trying to help me. We're all set and good to go and it's been a great process. Thank you
Very helpful, easy to set up and great/fast support
Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.
Super easy to set up (much muck quicker than other return apps and with much less frustration), works perfectly and the service is just the best I ever experiences with a Shopify App.
Really recommendable.
Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!
First class customer service and it's very easy to get in touch with customer service. Customer service helped to solve the problem i faced with the app at lightning speed!
FUE UNA PERSONA MUY AGRADABLE EN SU CONVERSACION Y ME AYUDO EN TODO LO QUE NECESITABA. EXCELENTE TRATO Y SERVICIO.