Reviews (720)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, enhancing operational efficiency and customer satisfaction. It features a comprehensive set of tools, including simultaneous refunds for multiple items and immediate shipping label availability, even on the free plan. The intuitive interface simplifies the return process for both merchants and customers. Regular updates introduce valuable features like COD refunds and seamless integration with various platforms. Merchants also praise the app for its reliable performance and exceptional support, noting the responsiveness and effectiveness of the support team in resolving issues.

September 15, 2023

Wonder was great! Did everything I needed. Couldn't be happier.

Monumental Store
United States
About 2 hours using the app
September 28, 2021

I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!

shopgypsyweed1969
United States
About 2 hours using the app
November 22, 2023

Great customer support!

Light Pole Covers
United States
About 2 hours using the app
April 28, 2023

They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!

Saachistyle.com
United States
About 2 hours using the app
June 24, 2022

Great, Support! I've never had such an experience with any tool before. Thank you soo much for quick response and help.

Ladiesse
United States
About 2 hours using the app
September 10, 2021

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

U-Hombre
Australia
About 2 hours using the app
Edited August 19, 2021

Saket Pandey and Shubham Maheshwari were great! Very helpful walking me through the set up process. Very excited about using this app on my website! Jen

Gardenias to Champagne
United States
About 2 hours using the app
December 16, 2022

It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.

Vixen & Fox
Australia
About 2 hours using the app
July 22, 2022

An amazing online chat rep worked with me to set everything up in mere minutes! Wow Wow!! Highly recommended!!

4-rth
United States
About 2 hours using the app
Edited March 25, 2023

I haven't used the app yet. I just added the app to my store and I needed assistance setting it up. The representative went through the provisions and set everything up for me. I look forward to using it. Thank you so much!

Lark McCall
United States
About 2 hours using the app