Reviews (747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Amazing app, the support was really quick with my request. This will definitely improve our customers return/exchange journey. Kudos to the wonder team!
no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!
Absolutely seamless integration into our site! We have a ton of apps that customize customer accounts and add specific features, and this app fit in perfectly with our design. We also had some color changes that they took care of immediately. Cannot recommend this app enough! There is a legitimate free version, where if your returns are low enough, you can use the app for free while you grow. Absolutely essential for any Shopify website. Puts the power back into your customers hands to automate the return process and keep your return email inbox empty! Thanks so much Return Prime!
Excellent app with an amazing customer support team! I ran into couple of integration issues and through the Live Chat I was promptly up and running in matter of few minutes. Moreover the app itself is very intuitive and the documentation is also very thorough and easy to follow.
Very helpful and great support setting this up! :)
What an amazing service I have experience. Love this app!
Having the best time setting this app up! It was really important to me to pick a returns page that matched my business branding and this was it for me. I am a new user of this app but am a big fan already and super excited about it. As a new and small business we do not get a lot of return requests so having a company willing to allow us a free entry level returns option is huge. Scaling up the cost still looks fair as well. This app offers a one hundred percent functional returns page for your customer. Customer service is beyond patient and prompt when contacted. I am loving this app. You will too! Thank you!
Support was super helpful, easy to navigate and use and support have worked with me almost all day trying to help me. We're all set and good to go and it's been a great process. Thank you
Very helpful, easy to set up and great/fast support
Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.