Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for efficiently managing returns and exchanges, highlighting its ability to handle exchanges for higher value items and process single refunds for multiple items. They value the customization of return rules and various integrations, noting its affordability and ease of use. Support is frequently praised as quick and responsive, significantly enhancing the return process for both merchants and customers.
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Very impressed with this app. Looking forward to seeing it operate in my store. Seamless integration.
What brilliant service! I had a small issue with defining a product tag and support sorted the issue out in less than 5 minutes! ' Wonder ' responded within seconds and resolved it within minutes. Now that's what you call great customer service. For the support alone, I would give 10 stars if I could! Thank you so much.
Our experience with Return Prime has been first class. Their returns portal is very efficient and user-friendly. Their customer service is also brilliant, they are very accommodating to suit your brands needs and figuring out a plan that works best for you. Highly recommend!
I switched to Return Prime because my previous returns app on Shopify is shutting down. It LITERALLY took less than 10 minutes for the entire process. Live chat function is AMAZING and they are super quick to respond!! They walked me through the process, super simple, very efficient and extremely helpful. It couldn't have gone more smoothly. Very happy :) I recommend this app to everyone.
We are a big brand that has a bunch of returns. The best part about this app is the support, immediate support. I booked a call with them within 30 minutes. We downloaded the app and are going live within 60 minutes of discovering the app.
This app is working great for us, and the customer service is awesome. I was able to book a call with Shubham very last minute, and he helped get everything set up. It's one less thing to have to think about! So thanks team, we really appreciate the help!