Return Prime: Exchange &Refund , 605 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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Very helpful and great support setting this up! :)
"Return Prime has been a tremendous help in our e-commerce journey. It simplifies the return process, making it smooth for both us and our customers. The app's customer support is responsive and always ready to assist."
I have been using this application for a while now, and impressed with its user-friendliness and the exceptional customer support they provide.
From the moment I started using this app, I was blown away by how intuitive and easy it is to use. The interface is sleek, and navigating through the various features is a breeze. Even if you're not tech-savvy, you'll find yourself comfortably using the same in no time.
What truly sets apart is their customer support. I had a few questions and encountered a minor issue, so I decided to reach out to their support team. To my amazement, they responded promptly and were incredibly helpful. They guided me through the issue, ensuring I had a seamless experience. It's clear that they genuinely care about their users' satisfaction.
The combination of a user-friendly app and superb customer support is a game-changer. "Order returns by Return Prime" has made my life easier, and I feel confident knowing that if I ever need assistance, they're there to help. This level of commitment to their users is rare and commendable.
I highly recommend this application to anyone looking for an app that not only gets the job done but does so with style and exceptional support. Thank you, "Order returns by Return Prime", for making my life easier and more enjoyable!
Return Prime delivered exceptional customer service, swiftly resolving my issue with a friendly and efficient team, making the return process truly hassle-free and impressive. A commendable example of customer-centric excellence!
Been on Shopify for more than 4 years and never experienced the level of helpfulness and enthusiasm from customer service as I did from the Order returns team. Answered all my questions and helped us get set up with ease. Highly recommend.
the support was amazing i had fun too
100% wonderful support and help! Recommend this app to everyone!
Quck replies and perfect knowledge from the customer service person named Wonder.
Very helpful support. Customized everything how I wanted very fast.
Great customer service, very happy with it.
We've been using Return Prime for around 2 months, and it has already improved our post-purchase experience by A LOT. Their support team is stellar and always ready to help. Almost all our queries were resolved within 24 hours. Most importantly, the variety of integrations and the user-friendly platform make it worth every penny. Highly recommend it to any business seeking a smoother and hassle free post-purchase journey.