Return Prime: Exchange &Refund , 604 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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Recently used Return Prime and it's a game-changer! User-friendly, quick processing, and clear updates at every step. A+ for simplicity and efficiency. Highly recommend!
This app is perfect when you need to integrate exchanges and returns on your shopify store and the support team is great with any questions you may have!
Super helpful customer service/support!
Great customer service! Got our issues and questions addressed right away.
Helpful and quick
Yes it was great experience to work with return prim
We are very happy with both this app, as well as the service.
On the app side, the developers are keen on absorbing adjustments and improvements their customers want, which ends up saving a little time here, a little time there. The app does a pretty good job automating everything, which is super helpful - and they continue to improve upon the platform in this regard.
On the service side, they have always been happy to help when we had questions, are usually quite quick to respond, and are more hands-on than many larger developers. They also don't just wait for you to contact them with your needs, but rather, reach out to probe what your needs might be.
These guys know that it takes effort and focus to build a successful product, and they have done exactly that.
As a user of the Return Prime app, I am happy to say that it has been a great experience for me. Here is my review of the app:
1) It is Easy to use
2) Optimal return experience: I love how easy it is to give our customers an optimal return experience.
3) The app allows you to use their standard returns policy or your own, and you can also customize the branded email templates
Overall, I highly recommend the Return Prime app for anyone looking for a returns management solution for their Shopify store. It is easy to use, provides valuable insights, and allows for customization to fit your store's needs.
great