Return Prime: Return → Revenue

Return Prime: Return → Revenue

Pricing
Free plan available
Rating
4.9 (800)

Convert returns into revenue & exchange. Built for brands of all scale. Multilingual return portal.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. more
  • Customer friendly return portal yet fully customisable
  • Automatically send return label and create replacement orders on Shopify
  • Refund to card or gift card along with other refund methods
  • In-store returns, smart exchanges, promote store credit refunds and lot more
  • Connect with 30+ apps or build your own integration using our webhooks and APIs

Languages

English

Works with

  • Australia Post Returns
  • Canada Post
  • DHL
  • UPS
  • GLS
  • Zapier

Pricing

Always free

Free

  • Free full access for first 14 days (up to 30 returns)
  • 5 returns/month
  • Send automated return labels
  • Unlimited return reasons
  • Refund to card

Grow

$19.99 / month

  • Everything in free plus
  • Refund to store credit
  • Convert returns to revenue
  • Promote store credit refunds
  • Email + SMS + Whatsapp

Grow - Boost

$49.99 / month

  • Everything in Grow plus
  • Offer In-store returns
  • Offer returns portal in multiple languages
  • Access to revenue booster upsell feature

Scale

$149.99 / month

  • Everything in Grow-Boost plus
  • Custom pricing plan as per your store volume - Talk to live chat
  • Dedicated account/revenue manager
  • Access API

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (800)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, highlighting its quick setup, custom strategies, and automation features that improve efficiency and customer service. They appreciate the seamless integration, support for high order volumes, COD refunds, return notifications, and flexible exchange options. The support team is praised for their responsive and effective assistance via live chat and video calls, enhancing the app's reliability and ease of use.

February 23, 2025

I recently started using Return Prime, and so far, it has been a smooth experience. The app is easy to navigate and does exactly what it promises. What stood out to me the most was their ultra-fast support—they responded quickly, helped me make a small design change, and implemented it in no time.

It’s great to see such responsive and helpful customer service. Looking forward to using the app more!

The Intimacy Studio
Netherlands
5 months using the app
December 23, 2024

I highly recommend giving this app a spin if you are looking for a product return solution! It works great out of the box and has many integrations to choose from. We asked them to add an integration they didn't have listed and their team and ours were able to create a new one very quickly and it works amazingly well.

Their support team is probably their best kept secret. Any question or problem I had, they were more than willing to help me out and stay on top them. Their support team is probably the best team I have ever worked with by far, y'all rock!

5/5 app and team! =)

Tenth Street Hats
United States
About 1 year using the app
February 13, 2025

Extremely easy to use. and the team is really helpful incase we are facing an issue!
has made scheduling & managing returns super easy

Ware Innovations Mumbai
India
Over 3 years using the app

Support

App support provided by Appsdart Solutions Private Limited.

Or visit their support portal

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