Return Prime:Return & Exchange
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (671)
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Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell
Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed and customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits and smart upsells. Integrated with 100+ WMS and logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support.
- Offer a branded return portal integrated with your WMS and logistics tools
- Set custom rules to auto-approve or reject returns by reason and eligibility
- Generate return labels, automate updates, and get deeper return insights
- Recover revenue with exchanges and store credits instead of refunds
- Upsell complimentary or discounted products during return to increase AOV
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Customer accounts
- UPS
- Zapier
- Klaviyo
- Yotpo
- and 100+ integrations
- USPS
Categories
Return options
Pricing
Always free
Free
- 5 Free Return Requests
- Branded Returns Portal
- Return Management Software
- Automated Return Labels
- Email Notifications
- Return Window, Reasons & Policies
Grow
$19.99 / month
- 15-days Free Trial
- 60 Requests per Month
- All Free Features
- Automated Workflows
- Variant or Product Exchange
- Custom Upsell
- Carry Forward Discount
- 24*7 support
Grow & Boost
$49.99 / month
- 15-days Free Trial
- 180 Requests per Month
- All Grow Features
- Single Return, Multiple Exchanges
- Integrate Logistics & Payment Providers
- Return Portal in Multiple Languages
- Incentives for Store Credit Refund
- In-store Returns
Scale
$149.99 / month
- 15-days Free Trial
- 450+ Requests per Month
- All Grow & Boost Features
- Integrate with WMS of Your Choice
- Refund via All Methods
- API Access
- Cancel Return
- Dedicated Account/Revenue manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (671)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining return processes, minimizing manual tasks, and enhancing tracking of returns and exchanges. It features a user-friendly interface, customizable email templates, and automated returns that help convert returns into exchanges. The support team is praised for their quick and effective service, including real-time chat. Suitable for both small and large businesses, it offers extensive customization and integration options.
The Return & Exchange system has a user-friendly admin interface that makes it easy for every department to understand and use. During onboarding, the real-time support was especially helpful for first-time users, and the ability to share screenshots directly in chat made it much easier to get assistance with display or setting issues. Overall, it’s been a huge help in resolving a wide range of problems quickly and efficiently.
We are using Return Prime from last 1 year and so far the app is helping us to manage our return with almost no-hassel. Recommended for e-commerce stores.
We’ve been really impressed with Return Prime’s customer support. The team replies fast, explains settings step-by-step, and doesn’t drop the ball until the issue is fully resolved. They even suggested best practices to prevent repeat errors. Great experience!
Support
App support provided by Appsdart Solutions Private Limited C/O 3R Infotech Singapore Branch.
Or visit their support portalResources
Developer
Launched
October 8, 2020
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