Return Prime:Return & Exchange
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (669)
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Convert your returns to revenue with automated returns management, store credits, & smart upsells
Return Prime by GoKwik, helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI.
- Automate the returns and exchange management with auto-approval and rejections
- Incentivize exchanges over returns & capture the price difference or return fees
- Set custom return rules based on product type, value, reason, or timeframe
- Encourage store credit instead of refunds to retain revenue
- Upsell relevant products during returns to turn refunds into new revenue
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Customer accounts
- UPS
- Zapier
- Klaviyo
- Richpanel
- Yotpo
- and 100+ integrations
Categories
Return options
Pricing
Always free
Free
- 5 return requests free
- Send automated return labels
- Unlimited return reasons
- Refund to card
Grow
$19.99 / month
- 15-days free trial
- Everything in free plus
- Convert returns to revenue
- Refund to store credit
- Email + SMS + Whatsapp
- Promote store credit refunds
Grow - Boost
$49.99 / month
- 15-days free trial
- Everything in Grow plus
- Returns portal in multiple languages
- Access to revenue booster upsell feature
- Offer In-store returns
Scale
$149.99 / month
- 15-days free trial
- Everything in Grow-Boost plus
- Custom pricing as per your store volume
- Dedicated account/revenue manager
- Access API
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining return processes and reducing return rates by facilitating exchanges. It features a user-friendly interface, automates returns and exchanges, and offers customizable options like processing reasons and email templates. The support team is noted for their responsiveness and effective problem-solving. The app is also praised for its reliability and functionality, with no downtime reported.
Return Prime has been such a game-changer for our store to set up automated returns. Customer service is amazing, quick and seamless live chat. Their team has been unbelievably responsive whenever we had questions. The integration with Shopify feels effortless and it’s taken a huge workload off our plate ... no more manual back-and-forth or messy tracking. Highly recommend to any brand looking for a polished, reliable returns solution!
Hands down the best value return app I've found. Support is excellent too. And by best value, I don't mean less functionality. The functionality matches other more expensive apps too. If you're a small firm without the budget for some of the more well known return apps, you won't be disappointed choosing this one. (and special thanks to Adebayo for the most timely support and quick solutions)
Return Prime is an excellent solution for anyone looking to make the returns and exchanges process simple and enjoyable - for both the customer and the store. The application is intuitive, functional and efficient, facilitating the user experience at every stage. What's more, the support is a differentiator: always available, attentive and ready to resolve any queries quickly. An indispensable tool for anyone who values customer experience and operational efficiency!
Support
App support provided by Appsdart Solutions Private Limited C/O 3R Infotech Singapore Branch.
Or visit their support portalResources
Developer
Launched
October 8, 2020
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