Return Prime: Exchange &Refund

Return Prime: Exchange &Refund

Free plan available
Rating (5.0)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Convert your returns into revenue. Built for brands of all scale. Automated labels and refunds.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. more
  • Customer friendly return portal yet fully customisable
  • Automatically send return label and create replacement orders on Shopify
  • Refund to card or gift card along with other refund methods
  • In-store returns, smart exchanges, promote store credit refunds and lot more
  • Connect with 30+ apps or build your own integration using our webhooks and APIs

Pricing

Free Forever

Free

  • 5 free request every month
  • Automatically send labels and refunds
  • Free for Shopify staff stores, partner stores and trial stores

Grow

$9.99 / month

$0.49 per additional request

  • Everything in Free plus
  • 30 free request every month
  • Refund to store credit
  • Convert returns into exchanges
  • Promote store credit refunds

Grow

$49.99 / month

$0.49 per additional request

  • 180 free request every month
  • Offer In-store returns
  • Access to app integrations
  • Offer return portal in multiple languages

Scale

$199.99 / month

$0.49 per additional request

  • Capture customer feedback on return experience
  • Export report & data for analysis
  • Access to analytics & insight
  • Access to webhooks and APIs

Free Forever

Free

  • 5 free request every month
  • Automatically send labels and refunds
  • Free for Shopify staff stores, partner stores and trial stores

Grow

$9.99 / month

$0.49 per additional request

  • Everything in Free plus
  • 30 free request every month
  • Refund to store credit
  • Convert returns into exchanges
  • Promote store credit refunds

Grow

$49.99 / month

$0.49 per additional request

  • 180 free request every month
  • Offer In-store returns
  • Access to app integrations
  • Offer return portal in multiple languages

Scale

$199.99 / month

$0.49 per additional request

  • Capture customer feedback on return experience
  • Export report & data for analysis
  • Access to analytics & insight
  • Access to webhooks and APIs

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

623 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and versatile return and exchange features, including the ability to process a single refund for multiple items. It offers customization to match store policies and branding, and provides immediate shipping labels. The app's customer support is praised for their quick responses and proactive approach. Its automation capabilities save time for businesses, and it scales well for both small and large operations.

February 26, 2024

We've been using this app for quite some time now, and and while some things were a little strange and clunky at first, a LOT of improvements have been made and new features added during that time. The ability to process a single refund for multiple items being returned is huge, and made things a lot easier for us and our customers. Support is always fast to respond (often instant) and very helpful, and they have implemented features that we've been asking for. We also recently updated out site using a new theme, and our developer had no trouble customizing the app's text and buttons to match the style of or new site, so that's another plus. Doing it right, Return Prime!

Retrogression
United States
Over 1 year using the app
May 17, 2024

highly recommend, great app very easy to use. The team at Return Prime were very helpful and helped us easily install it into our website and make the required changes.

Sunday Minute
United Arab Emirates
8 months using the app
May 8, 2024

not had a return come in yet but setting up everything has been a breeze, on some occasions ive not been able to set something up they have been johnny on the spot and sorted it for me. highly recommended.

KNM Computers
United Kingdom
7 months using the app

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Built by Appsdart Solutions Private Limited

About Appsdart Solutions Private Limited

5.0 average rating

4 years building apps for the Shopify App Store

Bangalore, KA, IN

Support

Send a message

help@returnprime.com

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