Return Prime: Order Return

Return Prime: Order Return

by Appsdart

Order return & exchange, Gift card refund, Send return labels

5.0 of 5 stars(65 reviews)

Multiple Logistics Integration

Connect logistic account to generate & send return labels instantly to customers. Track shipment & know when it reaches back warehouse.

Instant Support with Live Chat

Get your setup done in minutes with the help of our super active live chat support. Install and ping us to get started in few minutes.

Customise & Translate Flow

Setup different policies for returns & exchange. Offer only returns or exchange, translate customer journey and restrict return on products.

About Return Prime: Order Return

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen upto 96% shoppers coming back to the business to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.


  1. Define return and exchange window as per your policy to automatically restrict customers from making requests
  2. Ask customers for photos and additional information before they can request a return or exchange
  3. Translate your entire customer returns journey in any language of your choice
  4. Use our automation to automatically approve all requests to make a fully automated returns system
  5. Design and send email notifications to your customers in any language
  6. Connect your logistic account and send return labels instantly to your customers
  7. Create reasons specific to a product/collection
  8. Refund via gift card, discount code or directly to the customers card
  9. Charge for return labels and deduct from the refund
  10. Restrict returns or exchange on specific order or products
  11. 14 Day refund on all paid plans, no question asked

Migrate from other apps

Migrate from other apps like Aftership Returns Center/Clicksit/Returnly/Loop Returns/RMA/Return Magic/Ezyslips/Shipway to a new age and evolving platform with our seamless support. Hundreds of customers have chosen us after trying out all other apps and you can check our reviews to know more about their experience. We aspire to build much more than just order return form and you will see that in our product and support experience.

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do anything to help you in all possible ways.

Integrate with major logistic

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel

We are agency & partner friendly: reach out to us for any support, upgrades and referral benefits.

Your Rücksendung & Austausch app | Your retour app

Integrates with

  • Plobal Apps,
  • eRetail by Vinculum,
  • Hulk Apps

See the app in action

Explore how the app works in an example store.

View example store

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5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


Simple and easy to use. I have been trying to find a simple yet effective app that can save us the hassle of items return, exchange and refund for months. What's more important is the customer service Return Prime offers, I've never experienced any service like this. Go and install the app without any doubts. All good

The Mom Store

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.


This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.