Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.

January 23, 2018

Differently I'll recommend it to all our partners, great app.
solved our return issues in few minutes, clear, simple and smooth.
wish all apps were with that silk design and productivity.

Smoky Trends
United Arab Emirates
4 months using the app
October 12, 2017

I would definitely recommend this app. It was super easy to install and customize. Customer service is quick to reply and very helpful.

I Fidget Tunes
United States
4 months using the app
August 17, 2021

Great customer service. They helped me get the branding removed and was very quick in response. Great app so far.

The Grooming Co.
United States
4 months using the app
May 7, 2021

This app its very helpful for returns, they have all the tools needed ! They help you out with anything and respond very fast !

Yaley Boutique
United States
4 months using the app
November 15, 2017

very easy to use, helped me heaps! definitely recommend. John

Jh Co
Australia
4 months using the app
January 10, 2023

This app is easy to use and really help for my Shopify store. Further I can deal with my issue with the support team and they have a fast replying time.

Click
United Kingdom
4 months using the app
October 29, 2017

How easy to install and configure the app. There is no coding required. I had done test return and it was so easy and worked fine. Thank you for keeping this application free for the Shopify users. The great app recommends for all Shopify users.
Buddhi

Iwon4u
Australia
4 months using the app
September 10, 2017

I'm brand new, but it looks to be helpful.

Seesond
United States
4 months using the app
September 21, 2021

Amazing service and app 100% recommend it they help me to get everything working very fast and very professional

Life On Motus
United States
4 months using the app
November 27, 2022

A very nice person and helpful. My website just launched and I just wanted everything to go smooth for the customer. And I can't afford to pay for more apps, so extending the trial will be great.

Adorable Pet Supply
United States
4 months using the app