Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

June 8, 2023

We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!

SLATE SWIM
United States
Over 2 years using the app
October 17, 2023

I hope that our cooperation will improve my store for female customers

EcoTinySteps
Georgia
3 months using the app
November 24, 2023

Extrem einfaches Setup - geniale App. Support ist garnicht nötig, weil alles so einfach ist. Funktioniert so wie es soll

EXHALE Trading GmbH
Austria
4 months using the app
July 13, 2023

Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.

Sandy Feet Australia
Australia
Over 5 years using the app
August 1, 2023

Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.

IvyEkongFashion
United Kingdom
Over 1 year using the app
November 14, 2023

Moazzam, was amazing. He helped me figure out how to setup and complete returns for our Shopify store. It made things so much easier and he saved me a lot of time!

Asili Beauty & Wellness
United States
About 3 hours using the app
September 13, 2023

Our onboarding experience was very smooth considering the quick turn around and the Aftership team has been really supportive in the transition helping to troubleshoot teething issues between our previous platform and continue to improve the system to meet our needs. A great experience so far!

Crop Shop Boutique
Australia
About 1 month using the app
December 13, 2023

Very helpful getting setup and worked great!

Strolee Carts
United States
About 1 hour using the app
June 13, 2023

Handles our returns easily! Customer service is very quick and helpful. Prabha was able to fix my issue right away

Paper Shoot Camera
Canada
Over 1 year using the app
August 21, 2023

Lovish was extremely helpful in solving multiple issues I had with my store and account. I could not have completed the set up without him. His service as 5 STARS!!! Thanks Lovish!!!

Oh La La Cheri
United States
7 months using the app