Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.

August 19, 2017

The installation was very simple and i have yet to have any issues. A really neat tool!

Bigseanswarehouse
United States
3 months using the app
July 29, 2021

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

KEFI La Mode
United States
3 months using the app
January 2, 2018

Awesome App! Very easy to use one of the best App for your shopify store.

Slaybiesus
United States
3 months using the app
July 6, 2017

Easy to setup and smooth process.

Unizep Malaysia
Malaysia
3 months using the app
May 30, 2022

They have a really quick resonse time and very friendly. The app is really good and has many options. Satisfied

JKL Hair Couture
Belgium
3 months using the app
November 9, 2017

Very easy to install and works well. Vilo.co.nz

Hervie
New Zealand
3 months using the app
February 25, 2023

this is a very good app to choose when starting out with your website and the customer support was great

FEAT
Australia
3 months using the app
December 17, 2022

zeer goede klantendienst die je steeds op de meest onmogelijke momenten te woord staat en telkens een oplossing biedt.

E-shock
Belgium
3 months using the app
March 28, 2023

The best app for my store , it's a very good app for the return on my website very very good. Thanks for all

LamaLana
Italy
3 months using the app
June 14, 2021

The app works great and simplifies things a lot. We'd like to see being able to customize texts displayed on the returns page. Not only the language but also what the text says in some cases.

CHROMEKIDZ
Germany
3 months using the app