Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.

May 7, 2020

simple to use and very effective to connect with your customer and the aftership help your business to look more trustable with your customer

The kitchen win
Spain
3 months using the app
March 9, 2017

Brilliant app. Great for returns and makes it simple for customers! Just waiting to be able to customize your emails and logo then it will be 5 stars. www.crestkingz.com

Crest Kingz
United Kingdom
2 months using the app
September 14, 2017

I like using this app. Its really easy to use and has cut down the work i have to do when handling returns.

Nova 14628
United States
2 months using the app
April 13, 2020

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

OutlanderOnline
United States
2 months using the app
AfterShip & Automizely replied April 15, 2020

Sure. Please take your time and try the product. Let us know if you face any issues.

December 30, 2021

Whilst trying to set this app up, I had questions and the cutomer service chat was really helpful. They explained everything I needed to know and made the whole experience easy.

JAYNE.shop
United Kingdom
2 months using the app
AfterShip & Automizely replied December 30, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team

July 14, 2017

Please download app no hidden cost. I use it for my e-com business on shopify

Bridgett Ridgeway
United States
2 months using the app
June 8, 2017

I really love the idea of this app - it looks great and is very easy to use but its missing the ability to generate returns labels which makes it a very manual process and so defeats the point of an automated returns system. I appreciate the app is not that old so will watch any app improvements with interest.

Soplay
United Kingdom
About 2 months using the app
February 19, 2018

GOOOD.NICEEE............................

Kick Tee
Malaysia
About 2 months using the app
August 6, 2017

Returns center by aftership really makes dealing with returns seemless. A lot of times customers who visit the stores may not understand the refund policy but the quick summary that is provided via returns center really helps with that. And processing the returns is almost effortless.

Royal Angels
United States
About 2 months using the app
September 28, 2020

I used this app to create an RMA process for my shop. It was pretty easy to set up, especially with image size requirements listed on the set up page. One feature that was missing is the ability to preview the customized return page without submitting a test return. Also, for plans with limited returns, it would be good to be able to have test returns not count against the monthly total, not an issue for me at this moment since it is nearly the end of the month, but could cause issues for another shop.

Carvers Ridge
United States
About 2 months using the app