Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 4, 2023

thank you。it's really important for me.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

LaceMade
Hong Kong SAR
About 6 hours using the app
February 28, 2023

muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades

Mister Mascotas
Mexico
About 6 hours using the app
September 22, 2022

I used Aftership to help set up automated emails for my returns and they were so helpful. Very good for amateurs on a computer!

Louley
Australia
About 5 hours using the app
January 24, 2024

Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!

Exceed
United Kingdom
About 4 hours using the app
November 3, 2023

Nelinee
Super helpful, amazing customer service

BLK SHEEP
Canada
About 5 hours using the app
December 9, 2020

I love this app, just didn't need it at the time. I did cancel, but it wasn't because of the app. It looks to deliver just what it says

FrugalChique
United States
About 4 hours using the app
June 23, 2021

Excellent Customer Services - Yet to use App but customer services is instant and offered 14 days Trial

SkipStars
United Kingdom
About 4 hours using the app
April 5, 2022

Great and super responsive customer service response to inquiries. Have not yet seen if it meets our stores need for store credit, but hope to explore options soon.

Next Venture Motorsports LLC
United States
About 4 hours using the app
October 28, 2021

So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!

sharon rose emporium
United Kingdom
About 4 hours using the app
January 9, 2024

Great service and very helpfull!

CLINTS Inc
United Kingdom
About 3 hours using the app