Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 10, 2022

I had a great experience with Ayushi she was so helpful and quick in her response! Best customer service!

Biscuit and Balls
United States
About 2 hours using the app
August 19, 2023

This is an awesome app. I reached out to customer service and within seconds my request was handled. I appreciate the deep customization available within the app and how it fits right within shopify and my brand.

Lipscomb Finch
United States
About 2 hours using the app
December 23, 2021

Very fast and helpful online support! The person that helped me set up some of my return details was very knowledgeable and helpful!

Storybook Toys
United States
About 2 hours using the app
December 9, 2020

So far so good, fixes a gaping hole in Shopify where there should be return/exchange protocol. Seems to work flawlessly so far!

MR EATWELL
United States
About 2 hours using the app
May 12, 2021

easy to install and connect to the shopify store, very helpful and very fast chat support. Thanks @Ankush

UV-Bodyguard von ajuma
Germany
About 2 hours using the app
January 8, 2023

Speedy and helpful customer support from Samad - highly recommended. Setting up has been a real breeze :)

OF NATURE
United Kingdom
About 2 hours using the app
January 25, 2023

Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..

Elite Truck
United States
About 2 hours using the app
September 8, 2022

Awesome and fast customer service! I haven't used the app yet, but it's been pretty easy to set up and any issue I had was quickly resolved with the chat.

laurel denise
United States
About 1 hour using the app
April 18, 2022

I use this app for customers to have a seamless return experience. It allows customers to return items easily

Trendsetter Collections
United States
About 1 hour using the app
Edited March 10, 2021

Easily syncs with shopify store front. Provided a much needed addition to my store in accepting returns.

Cyndrom Apparel
United States
About 1 hour using the app