AfterShip Returns & Exchanges , 2,297 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.
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This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.
We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Neha helped me through my technical issues that I was facing promptly.
Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.
Awesome app!! The integration with shopify platform went smooth, without any problems.
The app provide a lot of features for free. Definitely recommended.
And the support it's great! Nalinee the best!!
Very helpful tech support and my issue was resolved quickly.
Ayush was great helping me with the app and walked me through the steps. Awesome App! Great Support
Very helpful assistance from Neha understanding how the product information flows from Aftership to Shopify
Helpful customer service. The app helps with the management of our returns. Helps keep returns easy and organized.
Excellent demo by Priyansh, you guys should have more people like him in your team.
Easy to customize, navigate and get assistance. I enjoy the free trials because as a new business with limited capital it helps to try out apps and see how they integrate with your shop and then you can upgrade as earn funds.